At Ace Models & Games, we aim to provide fast, reliable shipping for all orders. Our policies closely match the standards our customers are familiar with from our eBay store.
 

Processing Time

Orders are usually dispatched within 1–2 working days of cleared payment.

Orders placed at weekends or on public holidays will be processed the next working day.
 

Shipping Services

We use trusted carriers such as Royal Mail, Evri, or other reputable couriers depending on item size and weight.

Standard Delivery (UK): Usually 2–4 working days.
 

Express Delivery (UK):
Available at checkout, usually 1–2 working days.

International Delivery: We ship worldwide; delivery times vary by destination. Customs or import duties are the buyer’s responsibility.
 

Shipping Costs

Shipping charges are calculated at checkout based on the delivery address and item weight/size.

From time to time, we offer free delivery promotions on selected items.
 

Combined Postage

If you order multiple items, we will do our best to combine postage where possible to save you money.
 

Order Tracking

Some services include tracking; if available, tracking details will be provided once your order is dispatched.

Smaller or low-value items may be sent by untracked standard post to keep costs low.
 

Delivery Issues

Please ensure your delivery address is correct when placing your order.

If your parcel is delayed, damaged, or does not arrive, please contact us promptly so we can investigate with the courier.